Terms of service

Overview

Welcome to home of cashmere! References to “we,” “us,” and “our” mean home of cashmere. This store is powered by Shopify and provides you with a curated shopping experience (the “Service”).

These Terms of Service (“Terms”), along with any policies referenced herein, outline your rights and obligations when using our Service. Please read carefully, as these Terms include important information such as warranty disclaimers and liability limitations.

By accessing, interacting with, or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Service.

Section 1 – Access & Accounts

  • You must be of legal age in your jurisdiction to use our Service. If you allow minors to access our Service via your device, you confirm you have authorized such use.

  • To use the Service, you may be required to provide information (e.g., email, billing, payment, and shipping details). You represent that all information provided is accurate, complete, and current.

  • You are solely responsible for safeguarding your account credentials and for all activities under your account. Accounts may not be transferred, sold, or licensed to others.

Section 2 – Products

  • We strive to display our products accurately, but actual colors and appearances may vary due to device differences.

  • We do not guarantee that products will meet your expectations or exactly match descriptions/images.

  • Product information may be updated or changed at any time without notice. We reserve the right to discontinue products or limit sales quantities.

Section 3 – Orders

  • Placing an order constitutes an offer to purchase. Orders are accepted only after we process your payment and confirm acceptance.

  • We reserve the right to refuse, cancel, or modify any order, and will notify you via the contact details provided at checkout.

  • Returns and refunds are governed by our Refund Policy.

  • You confirm that purchases are for personal or household use only, and not for resale or export.

Section 4 – Pricing & Billing

  • Prices, discounts, and promotions are subject to change without notice.

  • Unless otherwise stated, prices exclude taxes, shipping, handling fees, and customs/import duties.

  • You agree to provide accurate and up-to-date payment details, and you warrant that:

    1. Your payment information is true, complete, and authorized;

    2. You have the right to use the payment method;

    3. You will pay all applicable charges including taxes and fees.

Section 5 – Shipping & Delivery

  • All shipping times are estimates only and not guaranteed.

  • Title and risk of loss pass to you once the order is handed to the carrier.

  • We are not responsible for delays caused by carriers, customs, or other events beyond our control.

Section 6 – Intellectual Property

  • All content on the Service (trademarks, text, images, graphics, reviews, audio, video, designs, etc.) is owned by us or our licensors and protected under intellectual property laws.

  • You may use the Service only for personal, non-commercial purposes. Unauthorized reproduction, distribution, or derivative works are prohibited.

  • “My Store” trademarks belong to us; Shopify trademarks belong to Shopify; other names and logos belong to their respective owners.

Section 7 – Optional Tools

  • The Service may provide access to third-party tools, offered “as is” without warranties or endorsements.

  • Use of such tools is at your own risk and subject to the terms of the third-party provider.

Section 8 – Third-Party Links

  • The Service may include third-party content or links. Accessing these is at your own risk.

  • We are not responsible for third-party websites, products, services, or transactions.

Section 9 – Relationship with Shopify

Note: Required Clause
Our store is hosted on Shopify. While Shopify powers our platform, all sales and transactions occur directly between you and My Store. You agree that Shopify is not liable for any claims or damages arising from your purchases with us.

Section 10 – Privacy Policy

  • Personal data collected through the Service is governed by our Privacy Policy [link].

  • As Shopify hosts our store, Shopify may also collect and process your data. Please review Shopify’s Privacy Policy for details.

Section 11 – Feedback

  • Any feedback (ideas, suggestions, comments, etc.) submitted grants us a worldwide, perpetual, royalty-free license to use, modify, distribute, and display it.

  • You represent that your feedback does not infringe third-party rights and contains no unlawful or malicious content.

  • We are not obligated to pay compensation, maintain confidentiality, or respond to feedback.

Section 12 – Errors & Inaccuracies

  • Occasionally, product or service information may contain errors (e.g., descriptions, pricing, promotions, availability).

  • We reserve the right to correct such errors, update information, or cancel orders, including after submission.

Section 13 – Prohibited Uses

You agree not to use the Service for:

  • Illegal or malicious purposes;

  • Violating laws or infringing intellectual property rights;

  • Harassment, defamation, or threats;

  • Uploading viruses, spam, or malicious code;

  • Data scraping, phishing, or bypassing security features.

Section 14 – Termination

  • We may suspend or terminate access to the Service at any time without notice.

  • Obligations accrued prior to termination remain enforceable.

Section 15 – Disclaimer

  • The Service and products are provided “as is” and “as available,” without express or implied warranties.

  • We do not guarantee uninterrupted, secure, or error-free Service.

Section 16 – Limitation of Liability

  • To the fullest extent permitted by law, we and Shopify disclaim liability for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service or products.

Section 17 – Indemnification

  • You agree to indemnify and hold us, Shopify, and affiliates harmless from claims, damages, or expenses (including legal fees) arising from your breach of these Terms or applicable laws.

Section 18 – Severability

If any provision is deemed invalid, the remainder of the Terms will remain in effect.

Section 19 – Waiver & Entire Agreement

  • Failure to enforce a provision does not constitute a waiver.

  • These Terms, along with posted policies, form the entire agreement between you and us.

Section 20 – Assignment

  • You may not assign or transfer rights under these Terms without our prior written consent.

  • We may assign these Terms without restriction.

Section 21 – Governing Law

These Terms are governed by the laws of the jurisdiction where My Store is headquartered. You consent to the jurisdiction of those courts.

Section 22 – Headings

Headings are for convenience only and do not affect interpretation.

Section 23 – Changes to Terms

  • You can review the most current Terms on this page at any time.

  • We reserve the right to update or modify these Terms.

  • Continued use of the Service after changes constitutes acceptance.

Section 24 – Contact Information

Questions regarding these Terms should be directed to:

  • Email: ecommerce@homeofcashmere.com.

  • Business Name: QIANDAN INC.

  • Address: 108 West 13th Street, Wilmington, Delaware 19801, County of New Castle

 

  • Business License No.: 7906684